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Customer Solutions Expert

by Jobs Portal
location Abu Dhabi
time Full Time

As a Customer Solutions Expert, you will be part of the Customer Success team working with customers to realize fast time-to-value from their investment. The Solutions Expert team is accountable for driving product adoption and building relationships with key end-users to deliver enablement programs tailored to their business needs and defined use cases. 
In this role, you will serve as a reference for customers around the optimal use and adoption of the platform. 
  • Experience working in a customer facing role 
  • Excellent customer service skills – great listening, responsiveness, follow-through, further escalation. 
  • Some experience with software testing, root cause identification and issue documentation. 
  • Understanding of email systems, filtering, spam, and mail integration. 



Gender : Any
Qualification : Any Graduation / MBA
Nationality : Any
Experience : 1-3 Years
Responsibilities : Customer Solutions, great listening, responsiveness, follow-through, Understanding of email systems
No. of Vacancies : 
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